Frequently Asked Questions
Everything you need to know about our gourmet licorice.
Where is your licorice sourced from?
We curate our collection from the finest artisanal confectioners around the globe, including traditional makers in Australia, Finland, and the Netherlands.
How long will my licorice stay fresh?
Our licorice is shipped in airtight packaging. Once opened, we recommend consuming it within 4-6 weeks and storing it in a cool, dry place to maintain its optimal texture.
Do you offer gluten-free or sugar-free options?
Yes, we have dedicated collections for both gluten-free and sugar-free diets. Please check the specific product descriptions for full ingredient lists and nutritional information.
How long does shipping take?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your treats sooner.
Can I return my order if I don't like it?
Due to the perishable nature of our products, we cannot accept returns. However, if there is an issue with your order or it arrived damaged, please contact our support team within 48 hours.
Do you offer bulk discounts for events?
Absolutely! We offer tiered pricing for large orders, corporate gifting, and special events. Please reach out via our contact page for a custom quote.